We understand it is hard to leave behind your best friend – that’s why we allow dogs to stay with you in your guest room at our Springfield MA pet-friendly hotel. We accept dogs up to 40 lbs.; however, we require that a dog is noted on the reservation and presented upon check-in.
At Sheraton Springfield Monarch Place Hotel, dogs are not allowed on the Sheraton Club Level or in the Club Lounge. All dogs must be kept on a leash or in a carrier while in public areas and are kept out of all food and beverage outlets*, including our Springfield MA restaurants, PICKS and MVP Pub.
Guest must be present with their pet while any member of the hotel staff such as housekeeping or engineering is in the room. Room cleaning must be scheduled in advance for a time when the pet will not be in the room or the owner is not present, and if there is damage found after checkout, the credit card on file will be charged.
*Does not apply to service animals.